Plein.nl And DS Smith Eliminate Empty Space, Plastic Filler In E-Commerce Packaging

Online drugstore Plein.nl, partnering with DS Smith, has achieved major sustainability gains by installing two packing machines and optimizing packaging processes, saving 20,900 cubic meters of shipping empty space annually, eliminating 9,200 kg of plastic filler, and cutting punctures by 25%. Key improvements include using 100% recycled brown corrugated cardboard with R-flute grade for 30% space savings in storage and transport, reduced ink in artwork, enhanced lid perforations for better machine performance, and minimized CO2 emissions through fewer forklift movements and pallet changes. Logistics Manager Patrick van den Bosch noted that 98% of orders now pack automatically, with cardboard proving essential for efficiency and reduced downtime. DS Smith's Hiddo van de Ven praised the rapid impact on waste reduction, logistics, and customer experience, while Marketing Manager Janneke Bongartz highlighted fewer complaints about oversized boxes, 25% lower breakage despite doubled detergent sales, and ongoing sustainability efforts. Previously plagued by outdated fixed box sizes and product misfits, Plein.nl transformed common e-commerce challenges into streamlined, eco-friendly operations.