Georgia-Pacific Uses ISN’s CultureSight to Assess Contractor Safety Perceptions

ISN, the global leader in contractor and supplier information management services, announced Georgia-Pacific (GP), a large-scale manufacturer of bath tissue, paper towels and napkins, tableware, paper-based packaging, cellulose, specialty fibers and building products is leveraging ISNetworld to strengthen contractor safety perceptions through CultureSight, ISN’s safety culture assessment. ISN’s Culture Assessment Team is supporting GP in capturing contractor feedback, uncovering perception gaps, and providing targeted actions to help improve safety perceptions across its corrugated business.

What Did CultureSight Reveal About Georgia-Pacific’s Safety Perceptions?
Headquartered in Atlanta, Georgia, GP deployed CultureSight within its corrugated business to evaluate contractor safety perceptions and establish a culture maturity baseline. The survey received strong contractor participation, with significant representation from frontline employees. Results highlighted strengths in commitment, priorities, and hazard awareness.

The survey also identified opportunities to enhance key enablement areas, offering clear direction to strengthen engagement and help reduce risk.

“CultureSight provided a proactive way to gauge and quantify safety perception within the Corrugated Business Unit,” said Dana Scarberry, S&H Manager – Corrugated, at Georgia-Pacific. “The results revealed where greater focus is needed, particularly in communication and closing the loop on reporting, which will help us implement change to mitigate risk.”

How Is Georgia-Pacific Acting on CultureSight Insights?
Georgia-Pacific is using the assessment findings to guide measurable improvements and monitor progress over time. Key next steps include:

• Continuing to strengthen communication, resource support, and reporting processes

• Expanding the program beyond the initial business unit to further align contractor safety efforts with its Principle-Based Management™ culture

• Evaluating additional ISNetworld capabilities, such as Scanning, Check-In/Check-Out, and Pulse Surveys, to strengthen onsite visibility and contractor feedback channels

“Georgia-Pacific is taking a deliberate approach to understand how safety is perceived across its contractor workforce,” said Mike Reazin, Vice President of Manufacturing at ISN. “Leveraging CultureSight insights to identify gaps and guide action will help the company strengthen alignment between leadership expectations and on-site execution.”